About Us
Full-service facilities management since 2004.
Professional Retail Outlet Services (PROS) is an internationally known facilities management company. Our international network of contractors spans the United States into Canada, Puerto Rico and the Virgin Islands.
We have the ability to recognize, understand and accommodate the needs of our clients’ locations each and every day. Our staff is able to provide a tailor-made program that is flexible to each company’s specific needs for all of our clients’ locations. We understand the importance of maintaining a budget as well as providing superior service that will enhance the appearance and functionality of our client’s facilities.
PROS has created a professional and dedicated team approach to service the unique needs of our clients. We pride ourselves on assessing the individual goals of our clients and developing a support system that works to attain those goals. We regularly review our procedures to ensure our clients are getting the most beneficial results available.
We know it takes time to build a relationship, and we would love the opportunity to help you manage your properties in any way we can. PROS guarantees quality service, reliability and an experienced staff who knows the business. Please let us know how we may help you by contacting us.
Our Mission
WE RESPOND, 24/7/365.
PROS understands that facility maintenance issues are sales liabilities waiting to happen. When time is of the essence, our retail emergency service is unrivaled.
WE COMMUNICATE.
You enjoy a responsive and dedicated single point of contact for all services, along with a thorough custom report when you need it.
WE CONSOLIDATE.
Our refined invoice and job tracking system ensures accurate and concise billing reporting, which enables you to better manage your business.
WE RETAIN ONLY THE BEST.
Every service call is resolved by professional, integrity-driven, fully-insured facility technicians who are selected and monitored by our dedicated Vendor Relations Department.
WE THRIVE IN THE DETAILS.
Our extensive in-house construction experience, ongoing training programs and a customized data infrastructure guarantees you consistent quality facility management.